The Google Product Experts Program offers you the chance to assist and support individuals through Google, showcasing your deep knowledge of Google's product offerings while making a meaningful contribution.Every year, you are sponsored by Google to attend the Google Summit event at Google offices in the US, Australia, Japan, Singapore...
What is Google Product Experts Program?
The Product Experts program is a community of experienced Google product users who have been certified by Google for their knowledge.
The Google Product Experts Program is a special community of Google power users focused on:
- Represents a global network of everyday users and enthusiasts of Google products.
- Share your knowledge and experience to help others in Google Help Communities.
As a Product Specialist, you will have the opportunity to:
- Get special perks like badges in the Google Help Community.
- Provide direct product feedback to Google employees.
- Participate in testing opportunities and special events exclusively for professionals.
The Product Specialist Program is a great opportunity to share and learn within an international community of technology enthusiasts.
Conditions for participation in the program
To be eligible to participate in the Program as a Product Expert, you must:
- Have a valid and active Google Account. If you are a video creator, you must have a valid and active YouTube channel that is not pending, suspended, or inactive;
- Be 16 years of age or older (Note: you must be 18 years of age or older to qualify for Gold Product Expert status); and
- Registered for the Program here
How to Become a Product Expert
Becoming a Product Expert allows you to contribute valuable and useful ideas to the community. Product Experts not only help others get the most out of Google products, but they also earn special perks and badges.
To show your passion and reap the rewards, contribute to the Google Help Community with your enthusiasm for Google products and your passion for helping others. Joining will give you the chance to earn badges and special perks.
Share your knowledge and experience by answering questions in the Google Help Community. Whether it's a simple question or a complex problem, there are thousands of users looking for help. Here's how to get involved:
Simple registration steps:
- Visit productexperts.withgoogle.com .
- Click Sign Up.
- Sign in to your Google Account (if you aren't already).
- Select the product(s) you are interested in and your preferred language(s).
- Accept terms of service.
- Click Accept.
To start contributing, answer user questions and share your knowledge in the Google Help Community .
Steps to contribute
- In your Product Expert Profile, click All Communities under "My Communities"
- Select the product community you want to contribute to
- Click the "Community" tab in the upper left corner to access the Google Help Community that corresponds to the product you selected.
- Browse community post threads to answer user questions and share your product knowledge
Product Expert Scores and Ranks
There are five tiers in the Product Expert Program: Bronze, Silver, Gold, Platinum, and Diamond. Product Experts are eligible to upgrade their tiers when they reach a certain threshold of points in each of the Google Help Communities in which they participate.
| Class | Threshold |
| Bronze Member* | 100 points, 1 suggested answer |
| Silver Product Specialist | 300 points, 3 suggested answers |
| Gold Product Specialist | 1000 points, 10 suggested answers |
| Platinum Product Specialist | 2500 points, 25 suggested answers |
| Diamond Product Specialist | 5000 points, 50 suggested answers |
*Bronze Membership is granted automatically. All subsequent ranks are subject to change by the Forum Administrator. Forum Administrators are responsible for finding enthusiastic users and providing accurate and helpful answers in the forums they are responsible for.
Scoring mechanism
| Reply to a post | 1 point |
| Provide a Suggested Answer * | 10 points |
* Your answer is considered a Recommended Answer when a user marks your answer as “Recommended”
Are product specialists Google employees?
We are users, or individuals with extensive experience with the products we support, we are not Google employees. We join the community to share our knowledge, with the aim of developing the community.
Be wary of Product Experts who claim to be Google employees and offer you private help outside of the forums for a fee. Report this to us immediately if you see this.
Some pictures of me when participating in the program
